Payment methods

PAYPAL

You enter your bank details once when you register and then only pay with your e-mail address and password.

It's like a wallet, only digital. With every purchase, you can choose whether you want to pay with your bank account or your credit card.

PayPal is particularly secure because you don't have to enter any bank details when shopping.

Just as you like

By depositing your bank account and credit card with PayPal, you can decide how you want to pay for each purchase. This means you won't miss out on any bonus points that you collect with your credit card, for example. By the way, you don't need to top up your account before you pay.

Quick and easy

12 million German PayPal customers do it every day. You simply pay with your e-mail address and password. And they do it in a huge number of online shops in Germany and worldwide. It's also quicker: as the seller receives an immediate payment confirmation from us, the item usually arrives sooner.

With extra security

Your security is our top priority. Apart from the fact that the seller does not get to see your bank details, we have set up PayPal buyer protection for you. In addition, state-of-the-art encryption technology and additional programmes protect your account around the clock.

You can find more information on the PAYPAL website

PayPal PLUS

PayPal PLUS: More payment methods and checkout in one. With PayPal PLUS you can pay by credit card, direct debit or purchase on account. Thanks to PayPal PLUS, you do not need a PayPal account for these payment methods. PayPal PLUS offers a user-friendly checkout that was developed with consumers and designed in such a way that they feel understood from the selection of payment methods to the completion of the purchase.

PayPal PLUS (invoice)

Following your order, you will receive a payment request from PayPal by email to the email address you have provided. You transfer the outstanding amount to PayPal as usual by bank transfer; you do not need a PayPal account for this. The payment period is one month.

PayPal PLUS (direct debit)

Payment by direct debit is a PayPal Plus service. You do not need a PayPal account. After placing your order, you will be asked to enter your payment details.

PayPal PLUS (credit card)

Payment by credit card is a PayPal Plus service. You do not need a PayPal account. After placing your order, you will be asked to enter your payment details.

PayPal instalment payment

With the help of PayPal instalment payment, you can finance your order quickly and easily. PayPal gives you the option of paying in monthly instalments (subject to availability and credit check). To be able to use PayPal instalment payment, you need a German PayPal account in which a bank account is deposited and confirmed as the source of payment. PayPal instalment payment is available from a shopping basket value of 99 euros. The maximum shopping basket value is 5,000 euros. If you opt for PayPal instalment payment and your application is approved, you will conclude an instalment contract with PayPal. The term is 12 months, the effective annual interest rate is 9.99 per cent.

You can find more information on the PAYPAL website

INSTANT BANK TRANSFER

Maximum security with SOFORT Überweisung thanks to PIN & TAN.

Pay securely thanks to online banking with TAN procedure.

The most important feature for the high security of SOFORT Überweisung is the online banking procedure itself: The transaction number (TAN) in particular offers you special protection against misuse if you want to pay securely online. This is because the TAN is characterised by two key features:

• The TAN is only available offline on paper, a device (TAN generator) or a mobile end device.This means that the TAN generally cannot be obtained by attacking the customer's computer.
• The TAN can only be used once and is immediately cancelled when used. This means that even if a TAN were to be stored by an unauthorised third party, it could not be misused.

No merchant has access to your sensitive online banking access data

When paying securely online with a SOFORT bank transfer, no sensitive data (such as PIN and TAN) is transmitted to the online provider. The payment is processed entirely via SOFORT AG's secure payment form, which is not accessible to providers. This means that this data cannot be misused by the online provider.

Protection against phishing.

Fraudulent e-mails with a fake sender are currently in circulation. These e-mails are modelled on those from a trustworthy sender. These emails ask recipients to click on a link and disclose their personal data (phishing emails).

If you receive phishing or other suspicious e-mails, please report them to us at: [email protected]

Phishing" is the attempt by third parties to obtain sensitive personal data (e.g. account number, PIN, TAN, credit card number) of recipients by means of "phishing e-mails" in order to misuse them. These emails are modelled on those of a trustworthy sender and aim to direct the recipient to a fake, fraudulent website via a link contained in the email. On these websites (again modelled on a trustworthy company), recipients are asked to enter their personal data.

How do you recognise that this is the secure payment form from SOFORT AG?

URL Browser https://www.sofort.com

1. The Internet address line (URL) must begin with https://www.sofort.com (i.e. the user is in the secure payment form of SOFORT Überweisung).
2. By clicking on the SOFORT AG security certificate - in green at the beginning of the Internet address line/URL - SOFORT AG is displayed as the holder of the security certificate and the lock symbol displayed confirms that the connection is secure. With SOFORT Überweisung, data is transferred via secure SSL connections.

Security is SOFORT AG's top priority.

The protection of our customers is our top priority, which is why we follow up on all information and take targeted action against data crime.

SOFORT Überweisung is one of the most secure payment methods worldwide. SOFORT AG's compliance with data protection guidelines is regularly audited and certified by TÜV Saarland in accordance with the guidelines of the German Federal Data Protection Act ("certified data protection"). SOFORT AG holds the TÜV certificate "tested payment system" and is thus regularly audited by TÜV Saarland. SOFORT AG is one of the few companies on the market that voluntarily operates its computer centre to the highest banking standards. Data transfers are carried out via secure SSL connections. SOFORT AG voluntarily submits to the strict requirements of information security management in accordance with ISO 27001 and has its relevant company processes audited by TÜV Süd. In contrast to credit card payments or payments via e-wallets, the online banking TAN in particular offers a high level of protection against hacker attacks. This is because the TAN can only be used once and is sent via a separate channel. No SOFORT AG employee has access to the user's personal data checked by the software - the software checks the credit limit autonomously and without human intervention within seconds. During processing, only the name, sort code, account number, subject, amount and date of the transfer are stored (this is also the information that the e-commerce provider sees on its account statement). No other personal data of the user is stored. Our SOFORT Überweisung system is designed for data economy, i.e. with SOFORT Überweisung you can pay simply and securely without registering - without opening an "account".

More than 25,000 e-commerce companies in 10 European countries already use SOFORT AG's direct transfer procedure. Since the introduction of SOFORT Überweisung in 2005, there has not been a single case of PIN/TAN fraud against end customers who have entered their PIN and TAN into the SOFORT AG systems in more than 45 million transactions.

No storage and no access to PIN and TAN data.

Online banking access data such as PIN and TAN are not stored by SOFORT AG and cannot be viewed by external parties or SOFORT AG employees at any time. Compliance with the data protection guidelines by the entire SOFORT AG company has been audited and certified by TÜV Saarland in accordance with the guidelines of the Federal Data Protection Act.

You are welcome to check the test requirements of our TÜV certificates on the TÜV Saarland website to find out more about secure payment on the Internet. There you can search for our company name or for the certificate numbers (you will find these in the respective certificate) and find out in detail why you can pay so securely online with SOFORT Überweisung.

Our promise.

SOFORT Überweisung is one of the most secure payment methods worldwide.

Since 2005, several million customers have already paid with SOFORT Überweisung. There has not been a single case of PIN/TAN fraud against end customers who have entered their PIN and TAN into the SOFORT AG systems.

Online banking access data such as PIN and TAN are not stored by SOFORT AG and cannot be viewed by external parties or SOFORT AG employees at any time. Compliance with the data protection guidelines by the entire SOFORT AG company has been audited and certified by TÜV Saarland in accordance with the guidelines of the Federal Data Protection Act. SOFORT AG also holds the "Certified Payment System" certificate.

Indemnification in the unlikely event of data misuse

We are so convinced of the security of SOFORT Überweisung that SOFORT AG undertakes to indemnify end customers who enter their PIN and TAN into our system against any financial losses that the end customer may incur as a result of their PIN and TAN data routed via our system being misused and the end customer suffering a loss as a result of using the PIN and TAN routed via our system. SOFORT AG will pay out the amount step by step against assignment of any claims of the end customer against third parties. The end customer is also obliged to provide SOFORT AG with all necessary information for the further prosecution of the matter and to file a criminal complaint. The claim is not limited in amount, but limited to the amount that was misused using the stolen PIN and TAN.

Further information can be found at SOFORTÜBERWEISUNG

Prepayment

With the prepayment payment method, you can pay the invoice amount of your order by bank transfer to our account. After receipt of the invoice amount on our account, we will deliver the order to you.

You will receive our account details for the bank transfer in the confirmation email, including the order number, which you should state when transferring the invoice amount. You can make the transfer conveniently via online banking or submit the transfer voucher to your bank.

Please note that the delivery time for prepayment is extended by the time it takes for your payment to reach our account. The transfer process usually takes 2-4 working days, depending on the bank. The sooner you arrange the transfer, the faster we can deliver your order.

Payment in advance/bank transfer is possible for all delivery countries worldwide.